First Alert Smoke and Carbon Monoxide Alarm - SC01CN3

First Alert Smoke and Carbon Monoxide Alarm - SC01CN3

(21 customer reviews)

Here are two important detectors in one great unit. Stay protected from the odorless, invisible killer, Carbon Monoxide. As well as fires with a smoke alarm. As a reminder, smoke detectors should be installed on every floor in your home in a central location. Double protection Battery operated Protects during a power outage Permanent sensor No special sensors to replace Separate alarm lights & horn sounds allows easy identification of which alarm is sounding Single test/silence/reset button Adjustable mounting bracket Not available for sale in Oregon

Double protection Battery operated
***Item ships through UPS

SKU:

2905485607

This product is currently out of stock

Product Details:

Package Length:	9.4 inches
Package Width:	6.5 inches
Package Height:	3.8 inches
Package Weight:	0.55 pounds
Average Customer Rating:	based on 21 reviews

Customer Reviews:

Average Customer Review: 2.5

( 21 customer reviews )
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Most Helpful Customer Reviews

33 of 35 found the following review helpful:

First Alert ----Not a Brand to Trust Oct 12, 2006
By M. J. Scarbrough "M Scarbrough"
This is a fine product, but when it malfunctions, First Alert is very hard to get a hold of and requires a lot of documentation to certify that it is within warranty. After 8 months, my unit went out (it sounds 3 quick chirps every 30 seconds). For 2 weeks, I have been trying to contact First Alert and either get unavailability or voicemail. Their website does not have a form nor address to send warranty return items (don't use the corporate address---the unit will be returned to you even if you have a letter explaining the problem.)

Update: First Alert replaced our first alarm, after it went bad after only 8 months. As other customers have noted, this alarm releases a lot of false alarms (thank heaven for the Silence button). Then it goes into its "3 chirp" mode, indicating that the alarm needs to be replaced. The first time, BRK Brands was good about sending a new product right away. However, this happened the second time 6 months after it was installed.

Calling them the second time, BRK Brands Customer Service told me to take out the battery, replace it with a new battery, then push the Test button. DIDN'T WORK! Further, they were a little snotty with me calling them the second time. I asked them, "Why don't I just send the unit to you so you can deal with the problem." They wouldn't do it.

First Alert used to stand by their products, but would not depend my family's lives on them or their products. I understand one unit being bad, but not two that have the same problem. Plus, it appears that they are not addressing the quality issues that consumers bring to their attention, as subsequent products still have the same problem.

Features of the unit: 5 stars
Unit itself: 1/2 star
Customer Service for the unit itself: 1/2 a star

40 of 45 found the following review helpful:

Happy Consumer Dec 07, 2004
By Jeff Steevens
This is a great smoke and CO alarm. It seems to be very sensitive to smoke...particularly when I burn toast. However, it has a convenient silencer button. I always change the battery every 6 months and have not had any problems with it.

The other person who reviewed this didn't think it was loud enough...I think they need a hearing aid.

16 of 16 found the following review helpful:

VERY prone to false alarms! Nov 03, 2006
By JodyMom
We have had a lot of trouble with false/"nuisance" smoke alarms with this product. (It was not anywhere near our kitchen, either, but in an upstairs bedroom). I would recommend going with a different brand if you do not want to be repeatedly awakened at night by false alarms!

17 of 18 found the following review helpful:

Great, if you like false alarms and being woken up in the middle of the night for nothing! Dec 30, 2006
By Total PC David
Garbage. We have 6 smoke alarms in our house. Two of them are First Alert. This one, and another model. The ONLY ones that repeatedly false alarm are the First Alert. This one is the WORST. Randomly, for ZERO reason, it goes off. Usually in the middle of the night. Called Customer Service and they tried to tell us it was because it was near a bathroom with humidity. Yea, right. Moved it downstairs, near NO bathrooms or kitchens and it STILL falses. GARBAGE

8 of 8 found the following review helpful:

Hopefully mine was just a fluke. Oct 02, 2006
By Scott M. Grizzle "sgrizzle"
Lasted about 6 months before it just started "chirping" abount once a minute. Replaced the battery and it did the same thing. Also one light flashes when it chirps. It took some digging but this means the unit has failed and needs replacing. You would think since it has a "service" light, that light would come on solid if it wasn't working. I was trying to figure out if I had a real problem. Not very intuitive.

See all 21 customer reviews on Amazon.com

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